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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Veronica Garza

Veronica Garza

July 10, 2026

5  out of  5
rating by Veronica Garza
"I switched over due to my insurance rates Climbing and Jacob Ramirez helped me to switch seamlessly!"
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Amanda Lyon

July 3, 2026

5  out of  5
rating by Amanda Lyon
"Jacob Ramirez was very thorough throughout the entire signup process. He answered all of my questions with the utmost patience and understanding. He got my auto insurance lowered by $100 than what I was paying! I highly recommend contacting him for all your insurance needs! Thanks, Jacob!"
We responded:
"Thank you, Amanda! I'm glad to hear that Jacob was able to assist you so well and help lower your insurance costs. We appreciate your recommendation and are happy to have you with us. Don't hesitate to reach out if you need anything!"
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Courtney Foster

July 1, 2026

5  out of  5
rating by Courtney Foster
"So happy with my experience switching back to State Farm and it is hands down all thanks to the awesome help of Jacob. He went above and beyond to answer any and all of my questions. He made the entire process so easy and I could not be happier with the entire process. I’ve already recommended family to reach out to him as well. Thanks, Jacob!!"
We responded:
"Courtney, thank you for taking the time to leave us a review! I'm really glad to hear that our team made your switch back to State Farm smooth and easy. It's wonderful to know we were able to assist with all your questions. We appreciate your recommendation to your family as well. Let us know if we can help with anything else!"
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David Durham

June 26, 2026

5  out of  5
rating by David Durham
"Excellent service!"
We responded:
"We love to see feedback like yours, David! Thank you for sharing your support for our San Antonio team."
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Tim Carlisle

June 17, 2026

5  out of  5
rating by Tim Carlisle
"Our daughter is moving from Durham to San Antonio for her second Residency. The agent in Durham connected me with this group, citing the highest ratings. After working with Elizabeth, it is easy to see why. UNSURPASSED service at every level, and the most pleasant personality to go along with it. I just cannot say enough good things about her, and this agency. And even though I did not have to speak with Blake, it is obvious he knows about surrounding yourself with phenomenal people that you can depend on. And Blake, no offense, but I was so impressed with Elizabeth that I propose you rename the agency as "The Elizabeth Santos State Farm Agency - DBA and overseen by The Legend Blake Smith" LOL. Seriously, this agency is upper echelon, A-1, Creme Brulee', etc. Call this group first if you want THE BEST! -- Tim C., Birmingham, AL"
We responded:
"Thank you, Tim, for such a fantastic review! I'm thrilled to hear that Elizabeth provided unsurpassed service and made such a positive impression. We truly value having her on our team. Your suggestion for a name change gave us a good laugh! It's wonderful to know that our office could assist with your daughter's move. If there's anything else we can do for you, just let us know!"
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Chris Berg

May 28, 2026

5  out of  5
rating by Chris Berg
"This particular office made the dreadful task of getting insured quick and easy for me... I'm an old grumpy kinda person but I couldn't be mad at "Jake" for his great customer service with their price... yes they have a Jake ! and he said he wasn't wearing kakis... I had to ask"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm glad we could make the insurance process quick and easy for you, and that you enjoyed the experience, even without the khakis! We appreciate your sense of humor and are here if you need anything else."
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Lorenzo Trujillo

May 28, 2026

5  out of  5
rating by Lorenzo Trujillo
"Thank you for all the help! What a blessing you are Jacob Ramirez."
We responded:
"Thank you, Lorenzo! I'm glad Jacob was able to assist you. We appreciate your kind words and are here to help whenever you need us. Thanks for choosing us."
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Matt and Guin Schrom

May 27, 2026

5  out of  5
rating by Matt and Guin Schrom
"Jacob is hands down the best insurance professional I have dealt with! He saved us tons of money and set my teenage boys up with auto insurance, life insurance and disability insurance! If you are in the market for insurance, hit him up, he will take care of you!!!!

Thanks again Jacob for all your help and taking care of us!

The Schroms!"
We responded:
"Thank you, Matt and Guin! I'm really happy to hear that Jacob was able to assist you and your family with your insurance needs. It's great to know he helped you save money and set up the right coverage for your teenage boys. We appreciate your support!"
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stevie rey medina

May 22, 2026

5  out of  5
rating by stevie rey medina
"I highly recommend Jacob with State Farm Insurance. I would definitely recommend him to my friends and family. He was very easy to work with and took the time to explain everything about the policy and process in a clear and helpful way.
Thanks again, Jacob — you’re the man! I truly appreciate all your help today and the great work you do helping people get insurance and life insurance coverage."
We responded:
"Hey Stevie Rey Medina, thank you for taking the time to leave us a review! I'm glad Jacob was able to make the process easy and clear for you. We appreciate your recommendation and are happy to have been able to assist with your insurance needs. Don't hesitate to reach out if you need anything!"
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Joan Anderson

May 19, 2026

5  out of  5
rating by Joan Anderson
"David Garcia helped myself and husband bundle car and renters insurance. This fine gentleman gave us specific details which were great!. He had patience saved me money and explained coverages clearly. That's what makes him a good Insurance agent. Thank you for your kind consideration and understanding while answering lots of questions. That's what makes David Garcia highly recommended. He pays attention Dave's you money, and gives you what you need. Oh and we love your humor."
We responded:
"Hey, Joan! Thank you for such a thoughtful review and for trusting David with your car and renter’s insurance needs. I’m so happy to hear he took the time to explain your coverages clearly, answer all of your questions, and help you and your husband save money along the way. Your kind comments about his patience, attention to detail, and humor truly mean a lot to our office. We sincerely appreciate your recommendation and your support."
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Stephanie Montanez

May 4, 2026

5  out of  5
rating by Stephanie Montanez
"David was a delight to work with. I was referred to him by my father after expressing frustration with high premium rates on my vehicle with another insurance company. David took the time to hear what I looking for in terms of coverage as well as deductibles and managed to save me over $100 by switching from my previous insurance company over to State Farm. On top of it, he took the time to introduce me to other services offered by State Farm to bundle in with my insurance and lower my premiums even more. I cannot express enough how satisfied I am with the service David Garcia provided and will be recommending him to any of my friends and family members that may be shopping around for car insurance in the future. Thank you!"
We responded:
"Hey, Stephanie! Thank you for letting us know about your experience and the great price you received. It’s wonderful to hear the process was enjoyable and that we could help after your previous frustrations with high rates. We appreciate you trusting the recommendation from your father and giving us the opportunity to assist. I’m glad we could take the time to understand your coverage needs and deductibles while helping you save over $100 on your auto insurance. It’s great that additional services were introduced to help lower your premiums even further. Your satisfaction and willingness to recommend us to your friends and family means a lot to our office. Thank you again for choosing us for your auto and renter's insurance needs."
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Jesus Salazar

May 1, 2026

5  out of  5
rating by Jesus Salazar
"Amazing service! Amazing Team, shout out to Jacob and Elizabeth!"
We responded:
"Thank you, Jesus! I'm happy to hear you had an amazing experience with our team. Jacob and Elizabeth are truly dedicated, and I’m glad they made a positive impact. If you need anything else, feel free to reach out!"
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Alison Bartak

April 9, 2026

5  out of  5
rating by Alison Bartak
"I had a great experience working with Jacob Ramirez. They were incredibly kind, patient, and took the time to walk me through all of my options in a way that was easy to understand. I never felt rushed or pressured, and they made sure I felt confident in my decisions. Their professionalism and willingness to answer all my questions really stood out. I truly appreciated the level of care and attention they provided—highly recommend!"
We responded:
"Thank you for your wonderful feedback, Alison! I'm happy to hear that Jacob provided such a supportive and informative experience. We strive to ensure our customers feel confident and well-informed in their decisions. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
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Annabelle Sifuentes

March 12, 2026

5  out of  5
rating by Annabelle Sifuentes
"Wonderful experience with Jacob Ramirez. I highly recommend this company and this representative. Quick, easy, friendly and best quote!"
We responded:
"Thank you for your review, Annabelle! I'm happy to hear about your wonderful experience with Jacob. We strive to provide quick and friendly service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Sean Paul Kelley

March 6, 2026

5  out of  5
rating by Sean Paul Kelley
"Rarely in my life, all 55 years of it, have I encountered a more straightforward, non-pushy, helpful insurance agent than Blake Smith and his team. I used to deal with insurance guys when I was an investment advisor many years ago, and disliked them all, intensely. But Blake and his team are Boss Level excellent. I cannot recommend them highly enough."
We responded:
"Thank you, Sean Paul Kelley, for your fantastic feedback! I'm really happy to hear that you found our team straightforward and helpful. It's wonderful to know that we could change your perspective on insurance agents. If you ever need anything else, feel free to reach out!"
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Juan T

March 4, 2026

5  out of  5
rating by Juan T
"I had an excellent experience working with David Garcia today while getting insurance for my vehicle. He was incredibly patient and took the time to answer all of my questions thoroughly, making sure I understood every step of the process. His professionalism and helpful attitude made everything smooth and stress-free.

10/10 would definitely recommend David to anyone looking for great service!"
We responded:
"Thank you, Juan! I'm glad you had such a positive experience with our team. We appreciate your kind words about the thorough and patient service you received. If there's anything else we can assist you with, just let us know!"
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Shelley Titterington

February 25, 2026

5  out of  5
rating by Shelley Titterington
"Wow, this agency is head over heels above all their competitors. We started looking to change insurance carriers last November. It was overwhelming, multiple texts, phone calls, misleading information and no consistent answers. Jacob never pressured us to decide and he gave us clear and concise information. He made the whole experience enjoyable. Which I never would have expected. Kudos to Jacob and the entire agency. Thank you."
We responded:
"Thank you, Shelley, for sharing your experience! I'm happy to hear that Jacob provided you with clear and concise information, making the process enjoyable. Your kind words mean a lot to us, and I'll be sure to pass along your kudos to Jacob and the team. If you need anything else, feel free to reach out!"
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Michael Simon

February 12, 2026

5  out of  5
rating by Michael Simon
"Great service, fast response, and much better pricing. I was with my last agent/provider for over 15 years and they never checked for a better deal. Saved $1600/6mo"
We responded:
"Thank you, Michael! I'm happy to hear that you appreciated our service and found our pricing competitive. It's fantastic that we could help you save significantly. If you have any questions or need further assistance, feel free to reach out anytime!"
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Marijke Fischer

February 11, 2026

5  out of  5
rating by Marijke Fischer
"It’s typically a stressful process to switch insurance for home and auto. Henry, at the Blake Smith office, was absolutely amazing. He went above and beyond to make sure that all my needs were met. He took the time to explain my options and ended up securing me as a home and auto customer. Thank you for your time and expertise, Henry!"
We responded:
"Thank you, Marijke, for sharing your experience! I'm so happy to hear that Henry made the process smooth and stress-free for you. Our team is dedicated to providing excellent service, and it's wonderful to know Henry exceeded your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Timothy

February 3, 2026

5  out of  5
rating by Timothy
"I've enjoyed my opportunities and dealings with State Farm. They are always friendly and willing to help very informative. Blake Smith group in San Antonio is the group I have had great dealings with and I recommend them 100%!!

Thank you Blake Smith group"
We responded:
"Thank you, Timothy, for your wonderful feedback! I'm happy to hear that you've had such positive experiences with our team. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
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Sergio Anaya

January 28, 2026

1  out of  5
rating by Sergio Anaya
"Updating my review, had a terrible experience with poor communication. They counted comprehensive towards my claims and threatened to review my account for insurability when they didn't even fix my hail damage all the way. Also got to find out when I switched insurance that they didn't mark an accident as no fault or at fault (it was the hail damage), so it automatically marks it as at fault and raised my premiums."
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Barbara Rivera

January 28, 2026

5  out of  5
rating by Barbara Rivera
"Wonderful service by Mr . Mendez . Highly recommend to call Mr . Mendez for all your insurance needs ."
We responded:
"Thank you, Barbara! I'm happy to hear about your positive experience with Henry. We appreciate your recommendation and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Choosing U Fitness

January 6, 2026

5  out of  5
rating by Choosing U Fitness
"I’ve had a great experience speaking to David. He was quick and informative and, the pricing was fair,. Any time I’ve had questions, he was responsive and helpful."
We responded:
"Thank you! I'm happy to hear that David provided you with quick and informative service, and that you found our pricing fair. It's great to know he has been responsive and helpful with your questions. If there's anything else we can assist you with, feel free to reach out!"
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Janae Rice

December 29, 2025

5  out of  5
rating by Janae Rice
"Awesome great help Jordan was amazing such a great help and made things so much easier but overall insurance is good. There’s no payment ahead of time. It’s just what you pay then is what’s gonna start you."
We responded:
"Thank you, Janae! I'm happy to hear that Jordan was able to assist you and make things easier. It's great to know you're satisfied with the insurance process. Thank you for trusting us."
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Gonzague Sallo

December 19, 2025

5  out of  5
rating by Gonzague Sallo
"Jacob was helpful and professional"
We responded:
"Thank you, Gonzague! I'm happy to hear that Jacob provided you with helpful and professional service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"